ACSL Repair Center recommends that you send back the components or complete set of product within 7 calendar days after submitting a repair application. The repair service may be postponed if some components are not sent back.
To avoid personal property loss, please do not send us third-party propellers, stickers/QR codes on the product, mobile devices, external microSD cards and other personal accessories.

The repair fees depend on the repair assessment. If the component(s) or product(s) under warranty has a manufacturing defect, a free repair or replacement service will be provided. For component(s) or product(s) out of warranty, a repair quote will be emailed to you after our repair assessment. 

After the repair application is submitted, ship your product to ACSL Repair Center with the shipping label provided. (Shipping fee policy: If the component(s) or the product under warranty has a manufacturing defect, two-way shipping fees will be covered by ACSL Repair Center.)

To eliminate issues caused by inconsistent software/firmware versions and to ensure product performance and usage safety, the ACSL Repair Center will update your product firmware to the latest version and no fee will be charged. If you are using a mobile device, please ensure that the latest version of TAKEOFF is installed. 

To better locate and resolve the issue, your product may be disassembled by the ACSL Repair center for the repair assessment, which may result in the loss of internal storage (memory card will not be affected).