ACSL Ltd. and its affiliates, including ACSL Inc. (collectively, “ACSL,” “we,” “us,” or “our”), are committed to protecting personal information and complying with applicable laws, regulations, and industry standards relating to data protection and privacy.
1. Compliance and Data Protection Principles
We comply with all applicable laws and regulations concerning the protection of personal information. ACSL maintains appropriate administrative, technical, and organizational safeguards to prevent unauthorized access, loss, destruction, alteration, or disclosure of personal information. We continuously review and improve our data protection practices and internal controls.
2. Personal Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Organization or company name
- Job title
- Contact details
- Inquiry or communication content
We may also collect technical information such as IP address, browser type, device information, and website usage data through cookies and similar technologies.
We do not intentionally collect sensitive personal information unless required for a specific, lawful purpose.
3. Purpose of Use of Personal Information
ACSL uses personal information only to the extent necessary for legitimate business purposes, including:
- Responding to inquiries, requests, and customer support or after-sales service
Providing information about ACSL products, services, updates, events, and industry insights - Sending newsletters, marketing communications, and promotional content, including email campaigns and social or digital marketing initiatives
- Managing subscriptions and communication preferences
- Improving and developing products, services, and user experiences
- Notifying users of changes to products, services, specifications, policies, or terms
- Conducting analytics and statistical analysis to improve website functionality and performance
- Fulfilling legal, regulatory, and contractual obligations
Where required by law, marketing and newsletter communications are sent based on user consent, and recipients may withdraw consent at any time.
4. Legal Basis for Processing (Where Applicable)
Where data protection laws such as the GDPR apply, ACSL processes personal information based on one or more lawful grounds, including consent, legitimate business interests, and compliance with legal obligations.
5. Marketing, Newsletters, and Communications
If you subscribe to ACSL communications or otherwise provide your contact information, we may use your information to send newsletters, product announcements, event information, and related marketing communications. You may unsubscribe at any time using the link provided in our emails or by contacting us directly. ACSL does not sell personal information to third parties for marketing purposes.
6. Provision to Third Parties
We may share personal information with trusted third parties, including mailing service providers, cloud platforms, marketing and analytics providers, manufacturing partners, co-development partners, and other service providers (“Cooperating Companies”), solely within the scope of the purposes described in this policy.
We may also disclose personal information when required by law or when necessary to protect the rights, property, or safety of ACSL, our users, or others. In all cases, we take appropriate measures to ensure personal information is handled securely and lawfully.
7. Use of Service Providers (Including HubSpot)
ACSL may use third-party platforms, such as HubSpot, to manage customer relationships, communications, newsletters, and marketing campaigns. These providers may process personal information on our behalf in accordance with contractual obligations and applicable data protection laws. For information on HubSpot’s data practices, please refer to their privacy policy.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. If you unsubscribe from communications, we will remove your contact information from active distribution lists within a reasonable timeframe, subject to legal or compliance obligations.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality, analyze usage, and support marketing and advertising activities. Cookies do not directly identify individuals but may be associated with personal information you provide. You may manage or disable cookies through your browser settings, though some website features may be limited as a result.
10. Disclosure, Correction, and Deletion
We strive to keep personal information accurate and up to date. Upon request, we will disclose, correct, update, or delete personal information in accordance with applicable laws and our internal procedures. Please note that deleting certain information may limit access to some products or services.
11. International Data Transfers
Personal information may be transferred to and processed in countries where ACSL or its service providers operate, including Japan. These jurisdictions may have different data protection laws than your country of residence.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. The effective date will be updated accordingly.
13. Contact Information
For questions, requests, or complaints regarding this Privacy Policy or the handling of personal information, please contact:
ACSL Inc.
Email: support@acsl-usa.com
Address: 710 Lakeway Dr. Ste 200, Sunnyvale, CA 94085